Current as of June 14, 2020
Most legal deadlines in Louisiana are suspended through July 5, 2020 and most family law courts are only hearing emergency cases such as:
Some matters may be filed remotely (by fax, mail, or e-filing). Your local court may have a longer list of matters being heard and accepted.
Yes. Other than the emergency matters above, all family law deadlines are automatically extended through at least July 5, 2020. Action will be required come July 6, 2020. The Court may contact you or your attorney if your case is currently scheduled for a hearing or status conference. Most non-emergency matters will be rescheduled. You can always call the court directly for an update on your case.
For more details and updates about the extended deadlines, please check our COVID-19 resources at https://slls.org/faq-for-legal-deadlines-during-the-covid-19-crisis/ or consult an attorney.
All major courts should be open in some way for emergencies, including but not limited to civil protection/restraining orders, emergency custody matters, and stopping illegal evictions. If you believe you have an emergency or cannot get access to the court, Southeast Louisiana Legal Services (SLLS) may be able to assist or advise for free. Please call one of the numbers at the bottom of this flyer for more information.
If you believe you or your children are in immediate danger, you can still request a restraining order. Louisiana Protection Order Forms are available on most court websites. If you need a restraining/protection order, or cannot get access to the forms, SLLS may be able to assist or advise for free. See the numbers at the bottom of this flyer for the number to call in your area.
This is an emergency that the courts should be open for. SLLS may be able to assist or advise for free. Please call one of the numbers at the bottom of this FAQ.
All protection and restraining orders are extended through at least July 5, 2020. Also, some Louisiana courts have extended their protection and restraining orders longer.
Please be aware that the police or sheriffs may not know about this extension, and your abuser probably does not know about the extension either. If you are having any issues, Southeast Louisiana Legal Services may be able to assist or advise for free. Please call one of the numbers at the bottom of this flyer.
Many organizations locally and around the country remain open to help you with your needs, from counseling services to emergency shelter or help with filing for a protective order. Because of Covid-19, many services normally available in person are available by phone or video chat. There are 24/7 domestic violence hotlines including:
Metro Center for Community Advocacy | Jefferson, St. Charles, St. John, St. James Parishes | 1-504-837-5400 |
Safe Harbor | St. Tammany, Washington Parishes | 1-985-626-5740 |
SAFE | Tangipahoa, Livingston, St. Helena, Washington Parishes | 1-985-542-8384 |
The Haven | Houma area (Terrebonne, Lafourche, Assumption Parishes) | 1-800-915-0045 or 1-800-777-8868 |
IRIS | Baton Rouge area | 1-225-389-3001 |
New Orleans Family Justice Center/Crescent house | New Orleans area | 1-504-866-9554 or 1-504-592-4005 |
STAR | New Orleans, Baton Rouge, Central Louisiana areas | 1-855-435-STAR |
Louisiana Coalition Against Domestic Violence | All of Louisiana | 1-888-411-1333 |
National Domestic Violence Hotline | United States | 1-800-799-7233 or 1-800-799-7233, or log onto thehotline.org or text LOVEIS to 22522 |
If any of these resources are no longer available, please call our COVID-19 Hotline (1-844-244-7871) to let us know and so we can connect you to other resources.
No. While DSNAP was provided after previous federal disaster declarations, it has not been provided for this one. Instead changes have been made to regular SNAP.
The Louisiana Department of Child and Family Services (DCFS) offices are closed to the public but workers are still working and processing applications. You cannot apply in person.
There are still two ways you can apply:
Submit any proof that you have on hand with your application. If you do not have a copier, you can take pictures of your documents on your phone and upload the pictures to your application. (more information on this below)
But if you do not have some, or even all, of the proof, file your application without it. The amount of money you get is based on your application date. So do not wait to file.
DCFS Economic Stability
P.O. Box 260031
Baton Rouge, LA 70826
Or, fax it to (225) 663-3164.
If you cannot submit your application online for some reason and cannot download a paper application, contact DCFS at 1-888-524-3578 or email them at LAHelpU.DCFS@la.gov. If you still cannot submit your application, you can call Southeast Louisiana Legal Services COVID-19 Hotline at 1-844-244-7871 to apply for free legal help.
You need to give DCFS proof that you qualify for SNAP benefits. You can get your SNAP benefits faster if you turn the proof in at the same time you turn in your application.
But, if you don’t have the proof they need or don’t have a way to send the proof with your application, you can turn in your application first and then turn in the proof later. DCFS will contact you to let you know what proof you still need and will help you figure out a way to submit it. If you cannot get the proof, ask your DCFS worker for help. By law, the worker must try to help you if you ask. Make sure you keep copies of anything that you turn in. If you cannot get to a copy machine, you can also take pictures of proof on your phone.
Identity
You must prove the identity of the person who is turning in the application. This is the most important proof for you to give DCFS. You should turn it in with your application if you can. You cannot get benefits before you prove your identity.
Here are some things you can turn in to prove your identity. You only need one:
Other Proof
Here is a list of the other things you need to prove and what things you can use to prove them.
Note that some people can start getting their benefits before they turn in all of this proof. But you will need to turn them in later to keep getting benefits.
Social Security Number for all who will be receiving SNAP | Copy of Social Security card or
Papers received at the hospital for a newborn |
Alien status | If not a US citizen, forms or cards from USCIS.
If someone who lives with you does not have legal residency in the US, you can choose not to include them in your SNAP application. Then you will not need to provide this information. If someone has a green card, applying for SNAP benefits is NOT a factor the government will use for deciding whether to approve a citizenship application. |
Earned income, if you have any | Last four pay check stubs or employer statements for each person who works |
Self-Employment, if you have any | Income tax returns, sales records, quarterly tax records, personal wage record |
Other income, if you have any: This could include child support, alimony, Social Security, SSI, VA, retirement checks, Unemployment Compensation | Award letters
Court orders Statements from contributors |
Proof income stopped within the last 3 months | Pink slip
Termination notice Statement from former employer Statement from any source of income saying that the income has ended |
Medical expenses | Receipts
Pharmacy printouts from the last 3 months Doctor bills |
Child support payments to someone outside your home | Court order or other legal papers and proof that you are making payments – like cancelled checks or wage withholding statements |
You can also find information about EBT cards at https://louisianalawhelp.org/resource/food-stamps-the-electronic-benefits-card?ref=9dubk
Tips for getting SNAP benefits quickly
Because of COVID-19, DCFS has received a large number of applications for benefits recently. So, there are delays for getting applications approved. However, by law, your food stamp application by law must be decided in 30 days, unless you have not turned in the needed proof.
Most likely. Many of the people in Louisiana who receive SNAP benefits have to register for work. If you cannot work because you have physical or mental conditions that make you unfit for work, you should let your DCFS caseworker know.
While you are waiting for DCFS to approve your SNAP application, you might be able to get food from a food pantry and other programs in our community. Read https://slls.org/food/ for more information.
It depends. The amount you get is usually based on your household size, your income, and expenses. If you receive benefits for the month of April or May, you will get the full amount for your household size without any deductions. See https://slls.org/march-and-april-food-stamps-snap-benefit-increase/ for more information.
You have a right to appeal DCFS’s decision. You can request a SNAP fair hearing by phone or in writing to your caseworker. Include your Name and Case/CAFÉ number (or SSN if case number is unknown) on your document.
DCFS Economic Stability
P.O. Box 260031
Baton Rouge, LA 70826
By Fax: 225-663-3164
If DCFS denies your application, reduces, or cuts off your benefits and you disagree with DCFS’s decision, you can call Southeast Louisiana Legal Services COVID-19 Hotline at 1-844-244-7871 to apply for free legal help.
You can find more information about Louisiana SNAP at http://www.dcfs.louisiana.gov/page/snap#rights
For more information about DCFS’s response to COVID-19, visit http://www.dcfs.louisiana.gov/page/snap-covid19-response-faqs.
If you’re having trouble getting or paying for food, here are some programs that might help. Please scroll down for more information.
Note: Because of COVID-19 some of these programs have changed some rules and how the programs work to support social distancing and help low-income people get the food they need.
SNAP (also known as “food stamps”) |
Grab and Go meals at schools and other locations (see below) | WIC (see below) |
Other programs (see below) |
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I have children under 18 years old in my household
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I’m pregnant or I am a mom with a child under 5 years old.
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No. While DSNAP was provided after previous federal disaster declarations, DSNAP has not been provided for this one. Instead, changes have been made to regular SNAP. For information on regular SNAP as affected by Covid, go to https://slls.org/snap/.
Most schools and some other organizations are providing free meals for children under 18 years old. For most programs, a guardian over 18 years old can pick up the meals. Children do not need to be physically present.
You can find information about grab and go meals from schools here: https://cnp.doe.louisiana.gov/ServingSites/.
If you’re in Baton Rouge, you can get more information at https://www.brla.gov/2163/Free-Meal-Pickup-Sites-for-Children
If you’re in New Orleans, you can get more information at https://ready.nola.gov/home/#food
To find more Grab and Go locations, call 211.
WIC supports pregnant, breastfeeding, and postpartum women, infants, and children (under 5 years old). WIC provides a card to buy specific nutritious foods, nutrition information, breastfeeding promotion, breastfeeding support and referrals to other health and social services.
Most WIC clinics are still open. Due to current COVID-19 precautions, LA WIC clinics are allowing participants and/or caregivers to stay in their vehicles for appointments. Your information will be collected over the phone and a member of the staff will come out to your vehicle. Please bring your ID, WIC card (if you already have one), and all other required documents with you.
Visit http://ldh.la.gov/index.cfm/page/987 for more updated information about WIC during COVID-19.
Call 1.800.251.BABY to apply or to get more information.
During COVID-19 many local governments, nonprofit organizations, and businesses have programs to help people access the food they need. These include food pantries, other “grab and go” meal pick-up sites, and food delivery for seniors and people with disabilities.
Call 211 to find out about other programs that are available.
If you’re in the New Orleans or Baton Rouge regions and you need emergency food assistance, call 311.
If you’re in New Orleans, you also can visit: https://ready.nola.gov/home/#food