The information provided on this post does not, and is not intended to, represent legal advice. All information available on this site is for general informational purposes only. If you need legal help, you should contact a lawyer. You may be eligible for our free legal services and can apply by calling our Covid Legal Hotline at 1-844-244-7871 or applying online here.

The Louisiana Insurance Commission created a mediation program for claims of $50,000.00 or less.

Mediation is a way to work out a dispute without going to court.

Think about these things to decide whether to mediate your claim.

  • It is usually best to find a lawyer with experience with your kind of issue, if you can.
  • There are deadlines to file a court case. Using mediation does not give you more time to file a court case.
  • There are special penalties for insurance companies who do not act in good faith or use “fair dealing.” Often these special penalties can pay enough for a lawyer to take a case.
  • Using a lawyer who knows about insurance claims may get the insurance company to agree to pay more on your claim.
  • If your claim is smaller or has problems, it may hard for you to find a lawyer.
  • If you can’t find a lawyer to help you, something called “mediation” might help.
  • Not everyone can find or afford a lawyer.

Here are things to know about the Louisiana Insurance Commissioner’s Hurricane Ida mediation program:

  • Mediation means that there will be a neutral person who will hear from both you and the insurance company cand try to help the two of you come to an agreement.
  • Mediation under this program costs a flat fee of $600.00. The insurance company pays that fee, unless both parties otherwise agree.
  • Mediation only happens if both you and your insurance company agree to mediation.
  • The mediator will work with both sides to try to get everyone to agree on a result.
  • For the result to be final you and your insurer must reach an agreement in writing.
  • You are not required to agree to anything.
  • If you can’t work out the dispute, you can stop the mediation.
  • You can try other ways to work things out with your insurance company, including filing a lawsuit. You must file a lawsuit before any legal deadline.
  • The mediation offered by the Louisiana Insurance Commission ends December 31, 2022.

To start mediation you call or email one of these companies:

Mediation is not the right choice for everyone.

  • If you believe insurance should have paid more than $50,00.00, your case does not qualify for this mediation program.
  • If you really feel you will not be able to convince the insurance company to pay more on your claim, you may need to find a lawyer to consider taking other legal action.

** Southeast Louisiana Legal Services does not represent people for insurance claim disputes.

More questions? Go to the Louisiana Department of Insurance’s website:

La información proporcionada en esta publicación no representa, y no pretende, un asesoramiento legal. Toda la información disponible en este sitio es información general. Si necesita ayuda legal, debe comunicarse con un abogado. Usted puede ser elegible para nuestros servicios legales. Nuestros servicios son gratuitos. Usted puede solicitar nuestros servicios con llamar nuestra línea directa de asistencia legal por desastre al 1-844-244-7871 o por nuestra aplicación electrónica.

Hay nuevas leyes sobre el uso del correo electrónico en los casos de los tribunales estatales de Louisiana. Si tiene una dirección de correo electrónico, ahora debe incluirla en todas las presentaciones judiciales.

Las nuevas reglas comienzan el 1 de Enero de 2022.

Esta alerta es solo sobre los tribunales estatales de Louisiana.

Esta alerta no se trata de tribunales federales (tribunales de distrito de EE. UU.) en Louisiana.

Si puede, trate de encontrar un abogado que lo ayude antes de emprender acciones legales.

Vaya aquí o a este enlace para buscar ayuda legal gratuita en Louisiana: https://louisianalawhelp.org/find-legal-help/directory.

Aquí hay algunos puntos importantes.

  • A partir del 1 de enero de 2022, debe incluir su dirección de correo electrónico en los documentos que presente en la corte.
  • Su dirección de correo electrónico va en el lugar en los documentos de la corte con su firma, su nombre impreso, su dirección y su número de teléfono.

¿Qué sucede si no utiliza el correo electrónico o no tiene una dirección de correo electrónico?

La dirección que enumera en los documentos de la corte debe ser donde realmente vive. No puede ser un apartado de correos o la casa de otra persona donde recibes el correo.

Si no puede recibir el correo donde realmente vive, también debe darle a la corte una dirección postal.

El tribunal o alguien involucrado en su caso podría usar su dirección de correo electrónico para enviarle o "entregarle" documentos judiciales.

"Servir" es la palabra para la forma oficial en que se entregan o envían los documentos judiciales.

El servicio por correo electrónico aún no se puede usar para hacer el primer servicio en un caso legal.

Los tribunales y las personas involucradas en un caso también pueden usar el correo electrónico para otros avisos importantes.

Hay nuevas reglas sobre el uso del correo electrónico para "servir" o entregar documentos judiciales.

Esta alerta no cubre todos esos detalles.

Una vez más, estas son nuevas reglas.

Puede tomar tiempo para que los tribunales y las personas involucradas en los casos se acostumbren a estas nuevas reglas.

Siempre tenga mucho cuidado de mantenerse al día con cualquier asunto judicial en el que esté involucrado.

A partir de ahora es muy importante que te mantengas al día con tu correo electrónico. Es muy importante mantenerse al día con sus mensajes de correo electrónico a cualquier dirección de correo electrónico que utilice para un asunto judicial.

Estas son algunas de las leyes sobre las nuevas reglas para los documentos judiciales:

Artículos 863, 891 y 1313 del Código de Procedimiento Civil de Louisiana.

Puede encontrar las leyes de Louisiana en línea: https://www.legis.la.gov/legis/lawsearch.aspx

Es posible que algunas leyes nuevas aún no aparezcan bajo el número de cada ley enumerada anteriormente.

El sitio de la Legislatura de Louisiana tiene información sobre cómo averiguar sobre las nuevas leyes.

The information provided on this post does not, and is not intended to, represent legal advice. All information available on this site is for general informational purposes only. If you need legal help, you should contact a lawyer. You may be eligible for our free legal services and can apply by calling our Covid Legal Hotline at 1-844-244-7871 or applying online here.

There are new laws about using e-mail in Louisiana state court cases. If you have an email address you must now list it on all court filings.

The new rules start January 1, 2022.

This alert is only about Louisiana state courts.

This alert is not about federal courts (U.S. District Courts) in Louisiana.

If you can, try to find a lawyer to help you before taking  legal action.

Go here or to this link to look for free legal help in Louisiana: https://louisianalawhelp.org/find-legal-help/directory.

Here are some important points.

Starting January 1, 2022, you must include your e-mail address on papers you file in court.

Your e-mail address goes in the place on the court papers with your signature, your printed name, your address and your phone number.

What if you do not use e-mail or have an e-mail address?

The address you list on court papers must be where you really live. It cannot be a post office box or someone else’s home where you receive mail.

If you can’t get mail where you really live, you must also give the court a mailing address.

The court or someone involved in your case might use your e-mail address to send or “serve” you with court papers.

“Serve” or “Service” are words for the official way court papers are delivered or sent.

Service by email still cannot be used to do the first service in a suit.

Courts and people involved in a case might use email for other important notices as well.

There are new rules about using e-mail to “serve” or deliver court papers.

This alert does not cover all of those details.

Again, these are new rules.

It may take time for courts and people involved in cases to get used to these new rules.

Always be very careful to keep up with any court matter you are involved with.

From now on it is very important for you to keep up with your e-mail. It is very important to keep up with your e-mail messages to any e-mail address you use for a court matter.

Here are some of the laws about the new rules for court papers:

Louisiana Code of Civil Procedure Articles 863, 891 and 1313.

You can find Louisiana laws online: https://www.legis.la.gov/legis/lawsearch.aspx

Some new laws may not show up yet under the number for each law listed above.

The site of the Louisiana Legislature has information about how to find out about new laws.

The information provided on this post does not, and is not intended to, represent legal advice. All information available on this site is for general informational purposes only. If you need legal help, you should contact a lawyer. You may be eligible for our free legal services and can apply by calling our Covid Legal Hotline at 1-844-244-7871 or applying online here.

Current As of November 2020

Have you gotten a letter or lawsuit about owing money back to ROAD HOME? If so, help may be available for lawsuits and debt collections.

  • There may be help even if you have not returned home, not elevated or are otherwise not in compliance.
  • There may be help as to the first or later grants from ROAD HOME.

If you have proof any of these problems kept you from elevating or returning to your home, you might be able to get your debt ended or reduced:

The Problem or What Happened

Contractor Fraud

Theft or Vandalism

Later Property Damage (hurricane, flood, fire, etc.)

Money used for rent or other housing costs (After August of 2008)

You had to use the funds to pay down or off the mortgage of the damaged property

Proof You May Need

Copy of contract, receipts, lawsuits filed, proof of incomplete work, police reports, etc.

Police reports, insurance claims, civil or criminal complaints, proof of damage, receipts or proof of stolen items, etc.

Insurance claims or paperwork, building inspections, photos of damages, etc.

Lease agreements, rent receipts, hotel/motel receipts, etc.

Mortgage Payoff letter, copies of insurance checks, payoff statements, etc.

These are some of the common problems and documents used to show what happened. This is not a list of every problem or every document you may need.  Keep the documents in a safe place. Make copies, take pictures or scan the documents. A lawyer experienced in dealing with Road Home collections can help you through this. To see if Southeast Louisiana Legal Services can provide free help, call 1-844-244-7871.

Announcing new library-friendly “LibGuides” and automated online forms in Spanish

Security Deposit Refunds: This Spanish language information guide includes links to LawHelp Interactive interviews in Spanish to generate letters for different stages in the deposit recovery process. The letters appear in a dual-language English/Spanish format.

Unpaid Wages: This Spanish language information guide includes a link to a LawHelp Interactive interview in Spanish to generate an unpaid wages demand letter in a dual-language English/Spanish format.

Unemployment Compensation: This unemployment compensation (UC) guide is in Spanish to inform people about UC basics. Since the guide is based on our English LibGuide with forms for judicial review, those links and related instructions are there. Forms and related information are in English, along with the text of selected statutes. Automated court forms are in English.