Updated May 17, 2022

The information provided on this post does not, and is not intended to, represent legal advice. All information available on this site is for general informational purposes only. If you need legal help, you should contact a lawyer. You may be eligible for our free legal services and can apply by calling our Covid Legal Hotline at 1-844-244-7871 or applying online here.

How can I get free or discounted Internet service?

The federal government offers two Internet discount programs.

You may be able to get free or discounted Internet from one of these two programs:

  • the Lifeline Program; and/or
  • the new “Affordable Connectivity Program, or “ACP.”

What is the Lifeline program?

The Lifeline program can cut up to $9.25 off a monthly Internet bill. Lifeline benefits can cut up to $34.25 per month for those on Tribal lands.

You cannot get Internet service from Lifeline if you have a cell phone or phone plan through Lifeline.

Learn more about Lifeline here: https://slls.org/free-cell-phone-assistance-2022/.

What is the Affordable Connectivity Program (ACP)?

The ACP is a new federal Internet discount program.

The ACP replaced the Emergency Broadband Benefit (EBB).

If you used to get the Emergency Broadband Benefit (EBB), your Internet company should have talked to you by March 1, 2022, about how to keep your discount. If you lost your discount through the EBB, you can still apply for the ACP now.

If you never had the Emergency Broadband Benefit before, you can also still apply for the ACP.

You can’t apply now for aid under the Emergency Broadband Benefit program.

Who is eligible for the Affordable Connectivity Program (ACP)?

One of these things must be true for you or someone in in your household.

  • Income at or below twice the Federal Poverty Guidelines;
  • Gets SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
  • Aid from tribal programs. These include Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting income caps), Tribal TANF, or Food Distribution Program on Indian Reservations;
  • Aid from free and reduced-price school lunch program or school breakfast program, including through the USDA Community Eligibility Provision;
  • Has a Federal Pell Grant during the current award year; or
  • Qualifies for help from a low-income program a broadband provider already has.

How much is the ACP discount?

ACP aid is:

  • Up to $30/month discount for broadband service;
  • Up to $75/month discount for households on qualifying Tribal lands; and
  • A one-time discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider. The household must contribute more than $10 but less than $50 toward the purchase price.

There is only one monthly service discount per household.

There is only one device discount per household.

How do I apply for the ACP?

Apply through Lifeline if you have Internet service from Lifeline. If you want to switch Internet companies, you must be sure that the new company is part of the ACP.

(You cannot get Internet service from Lifeline if you already get a Lifeline cell phone discount.)

If your Internet is not through Lifeline, apply through your Internet company.

The link below has a list of companies with the ACP: https://data.usac.org/publicreports/CompaniesNearMe/Download/Report.

If you do not already get Internet aid, you must apply for the ACP online or by mail:

  • Apply online at ACPBenefit.org
  • Print an application from http://www.acpbenefit.org/. Mail the completed form ACP Support Center, PO Box 7081, London, KY 40742.
  • If your Internet company is part of the ACP, ask your company if it has its own ACP application for you to complete.

If you are approved for the ACP, you can only use the discount with an Internet company that is part of the ACP.

You must make sure your Internet company applies the ACP discount to your bill.

Which companies can I use the discount at? 

Internet companies with the ACP are listed here: https://data.usac.org/publicreports/CompaniesNearMe/Download/Report

As of May 9, 2022, 20 different Internet companies began offering Internet plans that cost $30 per month or less. If you use your ACP discount on one of these plans, you will have no cost for your Internet access. Internet companies offering these $30 per month or less Internet plans are listed here: https://www.whitehouse.gov/getinternet/?utm_source=getinternet.gov.

For more information on the ACP, visit www.fcc.gov/ACP or call 877-384-2575.

The information provided on this post does not, and is not intended to, represent legal advice. All information available on this site is for general informational purposes only. If you need legal help, you should contact a lawyer. You may be eligible for our free legal services and can apply by calling our Covid Legal Hotline at 1-844-244-7871 or applying online here.

You may be able to get a free or low cost cell phone if you or someone in your household is part of one or more of the public aid programs listed below.

The program covers one phone or service discount per household.

This is through the “Lifeline” program.

COVID may mean that you need to apply online, by phone, or by mail instead of in person.

You must be able to send in proof that you get one or more kinds of the aid below.

Or you can instead show proof that you qualify based on income. (More about that below.)

Here is a list of the aid programs:

  • Supplemental Nutrition Assistance Program (SNAP/food stamps)
  • Medicaid
  • Supplemental Security Income (SSI). (This is different than the Social Security that most people receive.)
  • Federal Public Housing assistance, including “Section 8”
  • Veterans Pension and Survivors Benefits
  • Tribal Programs (for people living on federally-recognized Tribal lands)

Here are income levels to qualify for the program:  

The government has not posted the 2022 income levels for Lifeline to the public yet. However, these amounts should be current for 2022.

Number of People in Your Household Annual Household Income Monthly Average Income
1 $18,346.50 $1,528.88
2 $24,718.50 $2,059.88
3 $31,090.50 $2,590.88
4 $37,462.50 $3,121.88
5 $43,834.50 $3,652.88
6 $50,206.50 $4,183.88
7 $56,578.50 $4,714.88
8 $62,950.50 $5,245.88
For each additional person, add: $6,372 $531

How do I apply? 

You can apply for a free phone directly to a cell phone service provider.

Here is the information you will need to give:

  • Your Name
  • Your Social Security Number
  • A Working Email Address
  • A Mailing Address (cannot be a P.O. Box)
  • Proof of your income or that you get the aid benefits listed earlier in this article
  • If you are not in one of the aid programs listed earlier you can send a copy if your tax return from last year or proof of three months in a row of your income.
  • You might be able to give other kinds of proof of your income if your documents do not cover the whole year.

Different companies offer different plans. The amount of minutes may be different. The amount of data may be different.

Find out if the company offers a free phone with its service.

Different companies have different offerings. Find out ahead of time what the company offers.

You can use your ZIP Code on the phone company’s site to see what the company covers where you live.

Here are some examples. Check with each provider first to see if this information is still up to date.

Program Program Features How to Apply
NewPhone Wireless • Free Smartphone
• Unlimited Phone Calls and Text
• 4.5 GB of Data
Apply online here.
Assurance Wireless • Free Smartphone
• Unlimited Text
• 1,000 Minutes for Phone Calls
• 3 GB of Data

Coverage Map

Apply online here.
OR
Apply over the phone by calling 1-888-898-4888.
EnTouch Wireless • Some applicants may be Eligible for a Free Phone
• Unlimited Text
• 1,000 Minutes for Phone Calls
• 100 MB of Data

Coverage Map

Apply online here.
OR
Apply by completing and mailing a paper application to: enTouch Wireless
PO Box 37
Hiawatha, IA 52233
The paper application can be found here.
Q Link Wireless • Unlimited Phone Calls and Text
• 3 GB of Data

Coverage Map

Apply online here.
SafeLink • Unlimited Text
• 350 Minutes for Phone Calls
• 4.5 GB of Data
Apply online here.
OR
Apply over the phone by calling 1-800-723-3546.
TAG Mobile • Unlimited Text
• 1,000 Minutes for Phone Calls
• 250 MB of Data

Coverage Map

Apply online here.
TruConnect • Unlimited Text
• 1,000 Minutes for Phone Calls
• 250 MB of Data

Coverage Map

Apply online here.
Access Wireless • Unlimited Text
• 1,000 Minutes for Phone Calls
• 4.5 GB of Data

Coverage Map

*Enrolling for this program can take weeks, since you have to submit two different applications.

In order to apply for this provider, you must first complete and mail in a paper application to:
USAC, Lifeline Support Center
P.O. Box 7081, London, KY 40742

Standup Wireless • Unlimited Text
• 1,000 Minutes for Phone Calls
• 4.5 GB of Data (but changing for everyone on February 28, 2021 to only 100 MB of Data. Those already on can keep the higher amount for $10/month)

Coverage Map

Apply online here