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Current As of November 2020
Have you gotten a letter or lawsuit about owing money back to ROAD HOME? If so, help may be available for lawsuits and debt collections.
If you have proof any of these problems kept you from elevating or returning to your home, you might be able to get your debt ended or reduced:
Contractor Fraud
Theft or Vandalism
Later Property Damage (hurricane, flood, fire, etc.)
Money used for rent or other housing costs (After August of 2008)
You had to use the funds to pay down or off the mortgage of the damaged property
Copy of contract, receipts, lawsuits filed, proof of incomplete work, police reports, etc.
Police reports, insurance claims, civil or criminal complaints, proof of damage, receipts or proof of stolen items, etc.
Insurance claims or paperwork, building inspections, photos of damages, etc.
Lease agreements, rent receipts, hotel/motel receipts, etc.
Mortgage Payoff letter, copies of insurance checks, payoff statements, etc.
These are some of the common problems and documents used to show what happened. This is not a list of every problem or every document you may need. Keep the documents in a safe place. Make copies, take pictures or scan the documents. A lawyer experienced in dealing with Road Home collections can help you through this. To see if Southeast Louisiana Legal Services can provide free help, call 1-844-244-7871.
Hay muchas razones por que la agencia (LWC) puede descontinuar sus beneficios después de ser realizados. Estas razones incluyen:
De cualquier manera, usted debe recibir notificación escrita por cualquier motivo que haya provocado que sus beneficios cesen. Si esto le está pasando, usted puede llamar a nuestra agencia de servicios legales conocido como Southeast Louisiana Legal Services. Nuestro número es 1-844-244-7871. Nosotros le podemos proveer servicios gratuitos.
Usted siempre debe recibir una notificación que provea las razones de por que sus beneficios han parado. Estas notificaciones deben incluir información también de como usted puede apelar cualquier determinación hecha por la agencia LWC. Estas notificaciones siempre deben ser disponible por su cuenta de HIRE.
Solo hay 15 días disponibles para apelar cualquier notificación. Apelar estas notificaciones es bien fácil, pero si sus beneficios han parado, es importante que usted revise su cuenta de HIRE inmediatamente por una notificación si no ha recibido información.
Algunas veces estas notificaciones proveen información sobre documentos o instrucciones que usted no ha seguido. A veces, no proporcionar ciertos documentos o información puede impedir que se procesen los pagos de sus beneficios. Si usted puede resolver este problema, sus beneficios pueden empezar de nuevo. Usted solo va perder una semana de beneficios. Si está desempleado el tiempo suficiente para que se le acaban los beneficios, se le pagara el mismo número de semanas que le hubieran pagado de todos modos (para compensar la semana perdida).
Pero la agencia NO PUEDE:
Si unas de las razones mencionadas le han pasado, las cortes judiciales serán más disponible en decidir que el Estado de Louisiana debe cumplir ciertos pasos antes de que sus beneficios cesen. En varias maneras, el estado no está haciendo esto.
La agencia siempre debe darle información incluyendo las razones por que sus beneficios han parado. También la agencia debe darle una oportunidad para responder antes de que sus beneficios han parado. Esto lo pueden hacer por una notificación que le dé la oportunidad de apelar cualquier decisión antes de un cambio en sus beneficios.
Si sus beneficios han parados y no recibió una notificación, talvez puede recibir ayuda con nosotros. Nuestro número de emergencia para servicios legales es 1-844-244-7871. Este número lo dejara aplicar para servicios legales gratuitos.
Usted puede apelar cualquier decisión que dice que usted ya no está elegible para beneficios de desempleo e también puede apelar cualquier decisión sobre un sobrepago. Usted debe apelar inmediatamente. Casa persona solo tiene 15 días para apelar cualquier decisión hecha por la agencia, LWC. Su notificación va incluir puede incluir la fecha en que usted puede someter su apelación. Si usted pierde esta fecha, usted puede perder su derecho para apelar.
Cada notificación incluye instrucciones de como apelar. Pero usted puede encontrar más información sobre apelaciones aquí. (Información solo disponible en inglés.)
Para más información sobre beneficios de desempleo puede ser encontrado aquí.
Información sobre situaciones de sobrepagos con la agencia de desempleo se puede encontrar aquí.
There are many reasons why the agency (LWC) can cut off your unemployment after it started. These include failing to do your weekly certifications, misreporting something to the agency, and others. You should get a written notice about any cut-off. If your unemployment benefits have been cut off, you can call Southeast Louisiana Legal Services at 1-844-244-7871 to see if we can provide free help.
The cut-off notice should say why your benefits are being stopped and say how you can appeal. It should be mailed unless you signed up with the agency to get notices another way, like by email. You should always be able to see any notices through your online “HIRE” account.
There are only 15 days to appeal a notice. The appeal is easy to file. But if your benefits stop, it is important to look in HIRE immediately for a notice if you have not gotten one.
Some cut-offs can also be fixed if you do something the agency says you failed to do. If you fix the issue, your benefits can restart the next week. For example, if you missed your weekly certification, go ahead and do your certification the next week. You will only lose one week’s benefits. If you are unemployed long enough that your benefits run out, you will end up being paid the same number of weeks as you would have been anyway (making up for your missed week).
But the agency should not:
If either occurs after you were approved for unemployment benefits, courts are likely to rule that the State has to follow certain steps before your benefits are cut off. In many cases, Louisiana is not doing these things.
The agency should let you know that it wants to stop your benefits and why.
And it must give you a chance to respond before cutting your benefits off. It can do this by giving you a notice that you can appeal and an appeal decision before your benefits stop.
If your unemployment benefits were stopped and you were not given the reason why and a hearing before they stopped, Southeast Louisiana Legal Services may be able to help. Call our COVID-19 Helpline at 1-844-244-7871 to apply for free legal assistance.
You can appeal any decision that you should not get unemployment or that you have been “overpaid.” Appeal right away to protect your rights! You only have 15 days to submit your appeal. Your notice will include the date you must submit your appeal by. If you miss the deadline, you will lose your right to appeal.
The letter will provide instructions on how to appeal. You can find more information on appeals here.
More information on Unemployment Benefits during Covid can be found here.
Information on Unemployment Overpayments can be found here.
A remote hearing is a court hearing by video or telephone (using programs such as Zoom).
The Louisiana Supreme Court has ordered that remote hearings should be used as much as possible for court hearings to help protect people from Covid-19. Some courts are doing most of their hearings that way.
You may be scheduled for a remote hearing (it will be on the notice telling you to appear in court) or may need to request a remote hearing to help protect yourself from Covid-19. More information on protecting yourself from Covid in court and requesting a remote hearing can be found here.
Yes. Programs such as Zoom will allow you to join by dialing in from your phone. You will call in using the number provided by the Court.
If possible, it is best that you participate by smartphone or computer if your computer has a microphone and webcam. Using video can help your case and will let you see what everyone else is seeing. Some courts are providing the technology used for remote hearings. If you do not have a device you can use for your hearing, contact the Court to see if they are providing it.
No. You should treat a remote hearing the same way you would when you go to court. You should still be prepared, be on time, and wear “church clothes” like you normally would to court. Others in your house should not be making noise in the background or interrupting. Also look at what will be on camera that is behind you—will it make a good impression on the judge?
Contact the court well ahead of the hearing. You can find the contact information:
If you have a document that is important for your case, it is important for the court and others at the hearing be able to see it, or it may not be considered. Each court will have its own rules about evidence for a remote hearing. But its rules may not be in writing anywhere. You may be asked to email or mail it to court staff or use the court’s website. Or the court may tell you to submit it during the hearing. See below. You should also ask the court what the deadlines are for submitting evidence. Try to do this as soon as possible, since some courts will require you to submit your evidence several days before your hearing.
If the court is using Zoom:
1. Install Zoom
On your smartphone or tablet
You can also download Zoom on your smartphone or tablet in the Google Play store (if you have an Android device) or App Store (if you have an iPhone/Apple device.) The app name is “Zoom Cloud Meetings.”
On your laptop or computer
You can download Zoom on your laptop or computer by going to https://zoom.us/support/download. The download will likely start automatically.
2. Create a Zoom Account
3. Practice Using Zoom
This is very important so that you know what to do during the court hearing. Most judges are not going to want to train you! With a friend on the other end practice:
You can also try a practice call at https://zoom.us/test. This will let you test the features on Zoom and become familiar with the program.
Helpful Instruction Videos from Zoom
If the court is using something that is not Zoom:
If you have to submit evidence electronically (either by emailing the Court, using the Court’s website, or submitting it during your remote hearing), you will need to scan the documents you want to show the judge. You can do this from your phone or tablet. You will need a device with a working camera and can download a free scanner app from the Google Play store (if you have an Android device) or App Store (if you have an iPhone/Apple device).
Example: 10.04.2020_Jane Doe_Pictures.
Some courts may ask that you submit your evidence during the hearing. You will do this using the video software used for your hearing (most likely, Zoom).
Courts do not like people to be late, and it can take a few minutes to get on or figure out a problem that comes up. So get onto the call at least ten minutes early.
If you are scheduled for a remote hearing, you must provide the court with a good phone number and email address that you will be checking daily. The information for your videoconference hearing will likely be sent by email. You may also be emailed documents or evidence that will be discussed at the hearing.
If your contact information changes, you should let the court know as soon as possible.
You should check your email often (at least daily) leading up to your hearing, since the court may send information about your case and you may need to take action quickly. The court’s information for the hearing may change a day or two ahead or even on the day of the hearing, so it is important you check your email.
Do not ignore the video hearing. If you cannot make the hearing, notify the court in advance (unless it was something like an emergency hospitalization).
If you cannot connect to the hearing using the information sent to you, contact the court immediately. If your connection drops during the hearing or if you are kicked off of the call, immediately try to get back in. If you get back in, say to the court on the video how long you were off and ask them to go back through the part missed again. If this does not work, contact the court.
If you do not connect for your hearing and do not answer if the court tries to contact you, a judgment may be entered against you. This may require you to file additional motion(s) and paperwork with the court, or else lose your case.
If you are able to connect to the hearing, but cannot see or hear the other people on the call, do not just leave the meeting. Try to let the other people on the call know about the issues you are having by either speaking or using the “chat” feature on the program or calling the judge’s staff while the hearing is still happening.
You should also try to get all of the issues you have during a virtual hearing “on the record.” Be as specific as you can. If it is related to tech issues, be sure to state that.
Example: Can you repeat that? I had trouble hearing you since we’re using Zoom for today’s hearing.
Example: Can you repeat that? The call cut out.
Some virtual hearings may be “mixed hearings”—some people are participating with video and others are in court in-person. Be sure to get any issues you are having hearing or seeing parts of the hearing on the record.
Example: I cannot see the document, since I am on video and the attorney showing the document is at the court in-person.
More remote court tips can be found here.